The Peterborough 360 Degree Nurse Practitioner Led Clinic has made changes to how we care for patients effective immediately to keep patients and staff as healthy as possible. The clinic remains open by telephone during usual clinic hours.
- NPs will be doing phone appointments with most patients. You will be notified if your appointment is by phone.
- Nursing staff, Social workers and our Dietitian will be doing appointments by telephone effective immediately. If you have an appointment booked with one of our staff, please be available by phone on the date and time of your appointment unless you are advised of a different appointment time.
- Some in-person appointments with NPs will continue, but you need to be screened before you attend an appointment. We will be calling you or screening one person at a time at the main entrance.
- Please do not bring family members or friends, if you need assistance you may bring one person
- Please do not attend the office to book appointments or drop off paperwork unless you have no access to a telephone. If you have cannot get to a phone, come to the clinic between 930 and 1130 a.m., and between 1 p.m. and 3 p.m. (except on Fridays – morning only). You will be screened at the door and possibly asked to wear a mask and clean your hands if you are admitted to the clinic.
- If you are running out of medication, please ask your pharmacist to fax the clinic.
- We continue to have harm reduction supplies including naloxone available between 930 and 1130 a.m., and between 1 p.m. and 3 p.m. (except on Fridays – morning only). If you come for supplies you will be screened and if you have symptoms or a travel history you will be masked and isolated while you wait for your supplies.
- Laundry and showers are on hold until further notice. We realize this is a serious hardship for many community members and we apologize that we do not have enough staffing to continue this program during the pandemic emergency.
- All foot care appointments are on hold until further notice. If you are diabetic and have an ulcer, open wound, or other immediate foot concern please call the clinic as soon as possible for advice.
- All group programs are cancelled until further notice.
Please do not go to hospital for mild illnesses – call the clinic.
How do I cope staying at home?
If you can, choose 1-2 people who can bring you supplies and things you need.
You can still go out for walks, but if you are interacting with other people keep a 6-foot distance and wash your hands when you return from being outside.
If you have any medication needs please call your pharmacy to fax us a renewal request.
If you do not have support getting what you need, Peterborough Shares is a Facebook group offering info and support on access to food/supplies: https://www.facebook.com/groups/1252354844975281/.
If you have needs but don’t have internet access, call your church if you are part of a congregation, or call the NPLC if you are a patient here and we will help you problem solve.
What should I do if I am feeling unwell?
If you have mild symptoms of coronavirus such as a cough, fever, shortness of breath, or flu like symptoms please stay at home and self-isolate for 14 days. If you have any concerns please call our office and speak with a nurse.
Do not go to the emergency room if you are mildly unwell.
You can call Telehealth 1-866-797-0000 for more information.
If you have severe fever or difficulty breathing please go to your local emergency department. Put on a mask and sanitize your hands when you arrive. Inform them that you need to be screened for coronavirus.
If you are experiencing other medical symptoms and need care that is not an emergency, do not go to the emergency department. Please call our office and speak with a nurse. We will provide advice or arrange to assess patients with urgent medical needs that are not appropriate for an emergency room visit.